01 / Professional services / Project experience

Modernizing a global intranet across countries and business units

Business analysis, information architecture and adoption planning for an enterprise knowledge platform used across countries and business units.

What needed to change

A large organization needed to replace a fragmented intranet without losing local content, weakening governance or making information harder for employees to find.

What the team did

  1. Gathered requirements across business units, regions and user groups.
  2. Turned operating needs into decisions about information structure, governance and migration.
  3. Coordinated validation, testing and adoption planning across the program.

What the work made possible

A clear migration plan and a more consistent way to organize, govern and find information across the organization.

Stakeholder discoveryInformation architectureGovernance modelRequirementsUAT coordinationAdoption planning

This public summary describes our team's prior project experience. Organization names, sensitive details and results that are not approved for publication have been omitted.

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